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Orders placed Monday through Friday before 10 am, the settlement has been approved by us are shipped within 10 working days.
Shipping costs are based on ordered items. They automatically appear in your order summary.
The choice of carrier (depending on the delivery address and availability of carrier) is made by the customer when placing the order:
Delivery in France with "Lettre Suivie" by La Poste for small consignments of less than 500g
Delivery with tracking number in 24H to 48H (except weekend and holidays) after reception of the payment.
- The parcel is directly handed in your mailbox of street. The number of follow-up is sent to you the day of the shipping of your order by e-mail at the address which you supplied us.
You can know the information of follow-up of your Letter Max:
- By SMS: 6 20 80 (0,35 euros TTC + price of a SMS)
- On the Internet : www.laposte.fr/csuivi (free consultation except cost of connection)
- Via the interactive voice server (price of a not surcharged call)
- to the Number Crystal Numéro Cristal 0969 397 398
Home delivery or from your local shop by La Poste - Colissimo
Delivery time * :
- France métropolitaine : 2-3 working days
- Europe : 72h except for orders placed on Monday that are shipped on Tuesdays
Additional Information:
- The Post office presents the package to the indicated address or, if a notice is left to the recipient with the coordinates of the post office where collect the parcel. The recipient then has a period of 15 consecutive days to recover. Beyond this period, the parcel is returned to us. The return of your order you will be charged again. Similarly if the address is not good, and the package comes back we address error, the return you will also be charged.
- For Switzerland and overseas territories customs fees are paid directly to customs. The customer agrees to pay all taxes due to the importation of products, customs duties, value added tax and other taxes under the laws of the country receipt of order.
- To track all your orders over the Internet:www.laposte.fr/colissimo
* The deadlines are indicative. Art Goodies can not be held responsible for a longer period.