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Shipping
Orders placed Monday through Friday before 10 am, the settlement has been approved by us are shipped within 10 working days.
Are not considered in these terms of shipments, orders are betting on hold following the review by CM-CIC p@iement and require further verification before validation.
Shipping costs are based on ordered items. They automatically appear in your order summary.
The choice of carrier (depending on the delivery address and availability of carrier) is made by the customer when placing the order:
Delivery in France with "Lettre Suivie" by La Poste for small consignments of less than 500g
Delivery in Point Relais Colis
Home delivery or from your local shop by La Poste - Colissimo
Fast delivery with Chronopost
Shipping internationally with FedEx
Shipping internationally with DHL
Delivery in France with "Lettre Suivie" by La Poste for small consignments of less than 500g
Delivery with tracking number in 24H to 48H (except weekend and holidays) after reception of the payment.
- The parcel is directly handed in your mailbox of street. The number of follow-up is sent to you the day of the shipping of your order by e-mail at the address which you supplied us.
You can know the information of follow-up of your Letter Max:
- By SMS: 6 20 80 (0,35 euros TTC + price of a SMS)
- On the Internet : www.laposte.fr/csuivi (free consultation except cost of connection)
- Via the interactive voice server (price of a not surcharged call)
- to the Number Crystal Numéro Cristal 0969 397 398
Delivery in Point Relais Colis
- Relais Colis® : 4200 in France, Belgium
- Delivery in Point Relais® against signature in 6 to 10 business day in France
Home delivery or from your local shop by La Poste - Colissimo
Delivery time * :
- France métropolitaine : 2-3 working days
- Europe : 72h except for orders placed on Monday that are shipped on Tuesdays
Additional Information:
- The Post office presents the package to the indicated address or, if a notice is left to the recipient with the coordinates of the post office where collect the parcel. The recipient then has a period of 15 consecutive days to recover. Beyond this period, the parcel is returned to us. The return of your order you will be charged again. Similarly if the address is not good, and the package comes back we address error, the return you will also be charged.
- For Switzerland and overseas territories customs fees are paid directly to customs. The customer agrees to pay all taxes due to the importation of products, customs duties, value added tax and other taxes under the laws of the country receipt of order.
- To track all your orders over the Internet:www.laposte.fr/colissimo
Fast delivery with Chronopost
Delivery time * :
- Chronopost Chrono Classic): Home delivery in 2 in 4 days, on the international stage (after the deadline of Customs)
- Chronopost ( Chrono13): Express delivery at home, the next day (before 1 pm), in France. Deposit in post office if the delivery fails.
Shipping internationally with FedEx
Delivery time * :
- FedEx (FedEx International Economy): Delivery in 5 days internationally (out within customs)
Your package is delivered to your doorstep or at the foot of your building.
The carrier will contact you (by SMS, email or by phone) within 2-3 working days to fix an appointment for delivery.
- FedEx (FedEx International Priority): Express home delivery in 24 to 48 hours (excluding time customs)
It usually occurs after 1-3 days, the next business day in the United States, Canada, Mexico and the Caribbean from most countries.
Your packages reach the main European cities before 10:30 am, generally in 2 working days.
Shipping internationally with DHL
Delivery time * :
- Express home delivery in 24 to 72 hours, internationally (hors délai de douanes)
The Company Sarl GOODIES ART can not be held responsible for delays in delivery of parcels by the carriers.
For special requests regarding delivery, thank you for contacting us in advance by email to contact@art-goodies.com
All of our products on the site are in stock in our warehouse in France. They are shipped from the Alpes Maritimes. They are delivered according to the address of your choice as indicated during the order process. It is your responsibility to provide us with exactly all the details necessary for the proper delivery of your order. Incomplete address leading to a new postage will result in a charge of 5 euros per ordered goodies. You will be delivered no later than 10 working days after confirmation of your order. Beyond this time, thank you for contacting by email to contact@art-goodies.com after checking your online tracking and your shipping address.
* The deadlines are indicative. Art Goodies can not be held responsible for a longer period.